If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Disabled access, can be made via our West street entrance.
Once inside the building there are some steps with handrails on either side. There is also a platform lift located here to enable access to the reception area. Consulting rooms are split over three levels. Those situated on the lower level near the entrance, the majority at the same level as reception and some upstairs. There is a lift which accesses the top floor rooms.
There are 3 separate waiting areas within the practice. The largest one is located in reception area. Chairs with arms and without arms are available in each.
Reasonable adjustments can be made in the practice for those patients requiring further assistance.
Wheelchair access
The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.
Disabled parking – Blue badge scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.
Loop system
We have a loop induction system at Reception to assist the hearing impaired, and within the GP consulting rooms. For more information on the loop hearing system visit Hearing Link website.
- British Deaf Association
- British Sign Language Healthy Mind
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
Blind/partially sighted
If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- blind.org.uk
- Blind in Business
- British Blind Sport
Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.
Language
We can provide access to a language line, to assist with any language translation. We also have other language aids where needed.